Legal notice

Return & Refund Policy

OVERVIEW

At Elias, we sell digital products including Notion templates and digital resources. Because all products are delivered electronically, please read this policy carefully before making a purchase.

By purchasing from our store, you agree to this Return & Refund Policy.

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DIGITAL PRODUCTS

All products sold on Elias are digital downloads or digital access products only. No physical items will be shipped.

Once payment is completed, customers receive access to the purchased product digitally.

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REFUNDS

Due to the digital nature of our products, all sales are final.

We do not offer refunds, returns, or exchanges after:

- A product has been downloaded

- Access to the product has been granted

- The purchase has been completed

This policy helps protect our digital content from unauthorized use or copying.

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EXCEPTIONS

Refunds may only be considered in the following situations:

- You were charged multiple times for the same order

- The product was not delivered due to a technical issue

- The file is corrupted or inaccessible and we are unable to provide a working replacement

If approved, refunds will be processed to the original payment method.

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CUSTOMER RESPONSIBILITY

Before purchasing, customers are responsible for reviewing:

- Product descriptions

- Features and compatibility

- Requirements for using the template

Please ensure that you understand what you are purchasing before completing checkout.

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TECHNICAL SUPPORT

If you experience any issues accessing or using your purchase, contact us and we will do our best to help resolve the problem.

Email: abuelias2256@gmail.com

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POLICY CHANGES

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Any changes will become effective immediately upon posting on this page.